Leadership

Coronavirus has prompted the most extensive, seismic shift in work practices ever. Technical solutions and changes in work patterns moved overnight. Almost within hours, the workforce operated [...]

Going through a change means starting at point A and ending up at point B. Point A is the nice, comfortable normal status that you’re used to and point B is the ‘new normal’.  A before and after [...]

An operating system that’s made for diversity When we enter a social situation or group, we adopt the ‘operating system’ that attaches to the group. Think of it as a computer. A computer needs an [...]

Changing work culture is a long-term and complex exercise. It cannot be done in a single session because as humans, we don’t like change.  However, there are things you can do to nudge the [...]

There’s an important lesson to be learned in this. I want to tell you a story. It’s a story about magic, playing cards and someone called Alex. Already you’ve made up your mind [...]

Our brains are amazing and the subconscious part of our minds do a massive amount of work. Studies show that at least 90% of what we do is influenced by our subconscious.  Basically we use a lot [...]

Play is a fabulous tool for behaviour change. We recognise it as a vital component of learning for children. But its developmental significance doesn’t stop when we become adults. The [...]

In organisations today, many decisions are in the hands of teams tasked with finding solutions to uncertain problems. Teams are deciding on new product lines, customer offerings and inventing new [...]

Traditional ways of working were set in play more than 100 years ago on a factory floor. Org charts, budget planning and Gantt charts were all products of an era in which organisations strived to [...]

When you think of something criminal happening in a film based in New York – a crook being shot or a deal taking place, for example – where is it? Did you just think ‘Down a dark alley’? You’re [...]