Surprise! Behaviour change & big moments
It’s almost scary how clever the print media is in matching our ‘moments’? The Sunday Times Travel and Homes sections seem to know me too well. When I ponder if we should move out of [...]
When stereotypes work
Who would be so stupid to suggest stereotypes are useful? After all, stereotypes limit people. They compartmentalise, discriminate, and are derived from old and outdated social shackles. [...]
Implementing Microsoft Office 365 at British Airways
One of the change projects I worked on for over a year was as Business Change Lead to introduce new collaborative ways of working to British Airways. They were switching from a combination of [...]